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Shipping Policy

Last updated: October 5, 2026

1. Order processing

Orders are processed after payment is confirmed. You will receive a notification when your order is confirmed, when it is shipped, and when it is delivered.

2. Shipping methods and charges

The available shipping methods, their charges and estimated delivery times are shown at checkout, before you pay. They may vary with your delivery location and the items in your order.

3. Delivery estimates

Delivery times are estimates, not guarantees. Delays can occur because of weather, local restrictions, public holidays or courier capacity. We will do our best to keep you informed.

4. Tracking your order

You can follow every order from Your Orders.

5. Delivery address

Please make sure your delivery address and phone number are correct. We are not responsible for delays or failed deliveries caused by incorrect or incomplete details.

6. Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, please follow the steps in our Refund & Return Policy and report it within the return window so we can make it right.

7. Questions

Need help with a delivery? See our FAQs or contact us.